We are committed to providing a high-quality service. If something goes wrong, we need you to tell us about it.

How to complain

If you have a complaint, please contact us in writing at: enquiries@carysfortlaw.co.uk or by post to 6 Bentinck Street, London W1U 2EQ.

If we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. Before accepting a complaint from you, the Legal Ombudsman will check that you have tried to resolve your complaint with us first.

Contact details for the Legal Ombudsman, including address, telephone and website, will be set out here once confirmed.

The Solicitors Regulation Authority

The Solicitors Regulation Authority can help if you are concerned about our behaviour. Further information on raising a concern with the SRA will be set out here.